Automotive BDC

More Sales & Service Appointments.

More Customers In Your Showroom.

We provide BDC support for auto dealerships, helping turn leads and customer databases into scheduled sales and service appointments.

We Help With:

  • Sales appointment setting
  • Internet Lead Follow-ups
  • Service appointment setting
  • Unsold lead reactivation
  • Customer reactivation
  • Outbound BDC campaigns
  • Recalls

NH Business Services provides lead generation, appointment setting, customer outreach,
and business development support to businesses across Canada and the United States.

Our Automotive BDC Services are designed specifically to help dealerships follow up with opportunities, reconnect with customers, and drive more qualified sales and service appointments into the dealership.

BDC Support Built for Auto Dealerships

Your dealership may already generate hundreds of inquiries through your website, third-party
lead sources, advertising, previous customers, and service database.

The challenge is making sure those opportunities are consistently contacted, followed up
with, and converted into appointments.

That’s where we help.

NH Business Services can work as an extension of your existing sales or BDC team, providing additional support where your dealership needs it most.

 

Who We Help:


New Car Dealerships • Used Car Dealerships • Dealer Groups • Independent Dealerships • Automotive Service Centres

How It Works

  1. Identify Your Goal
    We determine whether your priority is sales appointments, service appointments, aged leads, reactivation, or a combination.
  2. Build Your Campaign
    We establish the customer segment, outreach strategy, messaging, and appointment
    objectives.
  3. Contact & Follow Up
    We work assigned leads and customer lists through consistent outreach and follow-up.
  4. Book Opportunities
    Interested customers are moved toward an appropriate sales or service appointment.
  5. Track & Optimize
    We review campaign activity and identify opportunities to improve performance.

Our BDC Growth System

Sales Appointment Setting

We help your dealership contact and follow up with prospective buyers to generate more
showroom appointments.

Our support can include:

  • New and used vehicle inquiries
  • Internet lead follow-up
  • Aged lead follow-up
  • Previous prospects
  • Unsold showroom opportunities
  • Customer reactivation
  • Appointment confirmations
  • No-show follow-up


Our goal: turn more of your existing leads into conversations and booked
appointments.

Service Appointment Booking

Your existing customer database can also create recurring service opportunities.

We can help contact customers regarding:

  • Oil changes
  • Scheduled maintenance
  • Tire changes
  • Seasonal service
  • Recommended maintenance
  • Overdue service
  • Previous service customers
  • Appointment reminders

 

Keep your service lanes active by bringing customers back to the dealership.

Aged Lead & Customer Reactivation

Don’t let older opportunities sit untouched in your CRM.
We can develop campaigns around your dealership’s existing database to reconnect with:

Aged Internet Leads | Previous Buyers | Lost Prospects | Previous Service Customers |
Inactive Customers

Sometimes the next opportunity is already sitting in your database.

Outbound Calling & Follow-Up

Our team can conduct targeted outbound calling campaigns designed around your
dealership’s objectives.

Instead of simply making calls, the goal is to move prospects through a clear process:

Contact → Conversation → Qualification → Appointment → Dealership

Campaigns can be built around specific vehicles, sales events, service promotions, customer
reactivation, or other dealership priorities.

Extend Your Existing BDC System

Need more flexibility out of your existing BDC system? 

You may not need a replacement.

Our BDC Services can provide additional capacity by providing extended support to your Sales Team in the following areas:

  • Aged leads
  • Overflow leads
  • Client retention
  • Customer reactivation
  • Service campaigns
  • Recalls
  • Missed opportunities
  • After-hours inquiries
  • Additional outbound campaigns

 

Think of NH Business Services as an extension of your existing BDC, rather than a replacement.

Customers We Work With

“NH Business Services helped me generate quick and reliable leads through their BDC product. The quality leads provided resulted in a high turnout rate for my business, exceeding my expectations. I highly recommend their services.”
Sam Weller - Local Dealer
“NH Business Services' BDC has been a game-changer for our company. Their quick and reliable service has consistently provided us with quality leads that have boosted our sales. We highly recommend their services to any business looking to grow.”
Jack Fisher - Local Dealership

Turn More Opportunities Into
BDC Appointments

You may already have the leads. Let us help you work them.

From internet leads and aged opportunities to previous customers and service reminders, NH Business Services provides the additional BDC support your dealership needs to create
more conversations and book more appointments.

Would you like us to complete an audit of your existing website or business?